Holiday Shipping Questions
Are these delivery dates guaranteed?
These dates are guidelines based on estimated carrier delivery times and are not guaranteed. Shipping carriers may experience delays due to extreme weather, high volume, or staffing shortages. We recommend ordering as early as possible.
What if I miss the December 12th deadline for Standard Shipping?
Don't wait! To ensure your order arrives by December 24th, you'll need to order much earlier or upgrade to Priority Shipping (order by December 17th) or Express Shipping (order by December 19th) at checkout.
Do these deadlines apply to Alaska, Hawaii, and U.S. territories?
No, these deadlines are for Continental U.S. only. If you're shipping to Alaska, Hawaii, Puerto Rico, or other U.S. territories, please order earlier as shipping times are longer.
What time zone is the 12PM CST cutoff for December 12th?
The cutoff is 12:00 PM Central Standard Time (CST). Orders placed after 12PM CST on December 12th will need Priority or Express shipping to arrive by December 24th.
Can I track my holiday order?
Yes! Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress and estimated delivery date.
What if my order doesn't arrive by December 24th?
If you ordered by the appropriate deadline and your package is delayed, please
contact our customer service team. While we can't control carrier delays, we'll do our best to help resolve any issues.